RobSorrenti respects your privacy. This policy explains how we collect, use, store, and protect your personal data when you interact with our website, forms, or services. It applies to all visitors and clients based in South Africa and internationally.

1. Data We Collect

• Contact information: name, email address, phone number, and message content when you fill out our contact or booking forms.
• Technical data: browser type, device information, IP address, and usage patterns collected via cookies and analytics tools.
• Service-related data: portfolio submissions, project descriptions, and communication history if you engage our mentorship or workshop services.

2. How We Use Your Data

• To respond to inquiries, schedule consultations, and deliver photography mentorship or workshop services.
• To improve our website, content, and service offerings through aggregated analytics.
• To send occasional updates or relevant resources only with your explicit consent.
• To comply with legal obligations and prevent misuse of our platform.

3. Cookies & Tracking

We use essential cookies for site functionality and optional analytics cookies (e.g., page views, session duration) to understand how visitors use our site. You can manage cookie preferences through your browser settings. No third-party advertising cookies are used.

4. Data Sharing & Third Parties

We do not sell your personal data. We may share limited data with trusted third-party processors who help us operate the website and deliver services, including:

• Web hosting and infrastructure providers.
• Email and form processing services.
• Analytics platforms (anonymized data only).

All processors are contractually bound to protect your data and use it only for the purposes we specify.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are kept for up to 12 months. Service-related records may be retained longer for portfolio and legal purposes.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws (including GDPR and POPIA):

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure.

8. Anti-Misrepresentation

RobSorrenti does not make false claims, create fake urgency, or use misleading endorsements. All testimonials and portfolio examples are genuine and reflect real client work. We do not imply affiliation with any government agency, certification body, or third-party brand unless explicitly stated. Any guarantees of results are provided only in writing and based on documented service agreements.

9. Contact Us

For privacy-related inquiries, data requests, or concerns, please reach out:

RobSorrenti
6039 Benjamin Skyway Suite 468
Phone: +27580922542
Email: info@robsorrenti.com